Welcome to Dragonfly Technologies' Support Site
With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How to Get Support:
1) For non-emergency support, please call us at 212-713-5250. We will return the call as soon as possible. 2) Click on this link to send us priority e-mail. Please include your phone number in the body of the e-mail message.
2) If you require immediate support, please click on this link or call 917-692-6284.
We will respond to you as quickly as possible.
When we call you back:
3) A Dragonfly Technologies support representative will view your screen and share control of your mouse and keyboard.
Keep in mind: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
(Remote support services are $2.25 per minute.We accept Visa, MasterCard and American Express for those who do not have service agreements with us.
Feel free to contact us with any questions. We look forward to serving you.
With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How to Get Support:
1) For non-emergency support, please call us at 212-713-5250. We will return the call as soon as possible. 2) Click on this link to send us priority e-mail. Please include your phone number in the body of the e-mail message.
2) If you require immediate support, please click on this link or call 917-692-6284.
We will respond to you as quickly as possible.
When we call you back:
3) A Dragonfly Technologies support representative will view your screen and share control of your mouse and keyboard.
Keep in mind: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
(Remote support services are $2.25 per minute.We accept Visa, MasterCard and American Express for those who do not have service agreements with us.
Feel free to contact us with any questions. We look forward to serving you.
October 29, 2010
CEO Dana Friedman was featured on the October 25, 2010 edition of MSPtv's program for Everything Channel. She discussed Managed Services—technology that allows us to spot potential problems before they affect you, and to resolve more quickly many other problems that come up on your desktop computers, servers, internet connections, and related hardware.
Dana was interviewed in 2006 about why she and Dragonfly didn't pursue Managed Services then. In 2010 we were invited back to tell them why we now believe the businesses and organizations we support would benefit from this now-mature technology.
CEO Dana Friedman was featured on the October 25, 2010 edition of MSPtv's program for Everything Channel. She discussed Managed Services—technology that allows us to spot potential problems before they affect you, and to resolve more quickly many other problems that come up on your desktop computers, servers, internet connections, and related hardware.
Dana was interviewed in 2006 about why she and Dragonfly didn't pursue Managed Services then. In 2010 we were invited back to tell them why we now believe the businesses and organizations we support would benefit from this now-mature technology.